Terms & Conditions
Trademarks and Copyrights
"U-Spy," "U-Spy Store," the "U-Spy Store" logo, and other marks displayed on our site are the proprietary service marks or trademarks of the Company. The Company’s trademarks may not be used in connection with any product or service that is not the Company’s, in any manner that is likely to cause confusion among consumers, or to disparage or discredit the Company. All other trademarks not owned by the Company that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by the Company. You may not use, copy, modify or display, including, without limitation, as a search engine metatag, any of the trademarks, service marks, names or logos appearing on the U-Spy Site without the prior written permission of the trademark owner.
All content on this site, including, without limitation, photographs, designs, graphics, images, illustrations, audio clips, animations, text, logos, button icons, software and data compilations; any improvements or modifications to such content; any derivative works thereof; and the collection, arrangement and assembly of all content on this site; are the property of the Company or its licensors and are protected by United States and international copyright and other intellectual property laws.
Use of the U-Spy Site
You may download, view, copy and print information, documents and other materials on or from the U-Spy Site: (i) solely for personal, informational, and non-commercial purposes; and (ii) provided that neither the materials, nor any proprietary notices therein, are modified or altered.
You agree not to post, upload, or transmit to or via the U-Spy Site, including without limitation through the "Contact Us" link, any information or other content which: (i) infringes or otherwise violates any copyright, patent, trademark, trade secret or other proprietary right; (ii) is defamatory, libelous, expresses hate, or is unlawfully threatening; (iii) is pornographic, obscene or exploitative of a minor; (iv) contains or embodies a virus, worm, Trojan Horse or other contaminating or destructive feature; or (v) otherwise violates any applicable treaty, law or regulation.
You agree you will not interfere, in any way, with others' use of or access to the U-Spy Site and will not attempt to gain unauthorized access to the account or computer system of any other U-Spy Site user. You further agree not to take any other action in connection with your use of the U-Spy Site which violates any applicable treaty, law or regulation and to fully comply with all applicable treaties, laws and regulations in your use of the U-Spy Site. The Company assumes no liability, and shall not be held responsible for, any action you take in connection with your use of the U-Spy Site.
You agree to access the U-Spy Site through a web browser. You further agree that you will not use any robot, spider or other automatic device, manual process or application or data mining or extraction tool to access, monitor, copy or use the U-Spy Site. You agree not to take any other action that imposes an unreasonably or disproportionately large load on the U-Spy Site.
Except as expressly provided herein, you may not use, download, upload, reproduce, copy, duplicate, print, display, perform, republish, sell, license, post, transmit, disseminate, redeliver using "framing technology," otherwise distribute, or commercially exploit in any way the U-Spy Site or any portion of or information on the U-Spy Site, without the prior written permission of the Company.
Links to Third Parties
The U-Spy Site contains links to the websites of third parties on a page entitled "Links to Our Partners." Given that the Company is merely providing a referral link as a resource for you and nothing more, the Company expressly disclaims any suggested or otherwise implied endorsement of the products and services of such other parties. The Company has no interest in, or affiliation with, the linking parties on such page, with the exception of the U-Spy Store.
You may not use the U-Spy Site to send unsolicited bulk or commercial messages. In addition, the use of automated scripting-type programs that automate the process of using the U-Spy Site is strictly prohibited.
You must ensure that the email address that you provide is correct and valid to receive special offers and our newsletter via email. The Company is not responsible for the failure of any special offer or newsletter sent by the U-Spy Site to reach you if your email address changes or otherwise becomes invalid, or if your email inbox is full, or for any other reason beyond the control of the Company.
Links to the U-Spy Site
You may include on your website a link to the U-Spy Site, provided that (i) your website does not contain content that infringes any intellectual property or other proprietary right of the Company or a third party; is not defamatory, libelous or expresses hate; is not pornographic, obscene or exploitative of a minor; and does not otherwise violate any applicable treaty, law or regulation; and (ii) neither the link nor any other content on your site suggests that your site is sponsored by or affiliated with the Company or the U-Spy Site. The Company reserves the right to revoke, at any time, this consent to any links to the U-Spy Site.
The Company does not permit children under 13 years of age to use the U-Spy Site. By using the U-Spy Site, you represent you are not under 13 years of age.
The Company does not permit users under 18 years of age to purchase products via the U-Spy Site. By using the U-Spy Site to make a purchase, you represent that you are at least 18 years of age and that you have the right to form legally binding contracts and to perform your obligations hereunder.
All comments, feedback, information or materials submitted to the Company through or in association with the U-Spy Site (collectively, "User Content") shall be considered non-confidential and the Company's property. By submitting such User Content to the Company, you agree that you assign to the Company, without charge, all worldwide rights, title and interest, including copyrights and other intellectual property rights, in and to the User Content. The Company shall be free to use such User Content in any manner or media whatsoever, on an unrestricted basis and without any compensation or royalties to you.
You also represent and warrant that you own or otherwise control all of the rights to the User Content that you post; that the User Content is accurate; and that use of the User Content you supply does not violate this policy and will not cause injury to any person or entity. The Company has the right, but not the obligation, to monitor and edit or remove User Content. The Company takes no responsibility and assumes no liability for any User Content posted by you or any third party.
Modification or Discontinuance of the U-Spy Site by the Company
At any time, without notice to you, and for any or no reason, the Company may modify or discontinue the U-Spy Site. The Company shall in no way be held liable for any consequence which results from the Company's decision to modify or discontinue providing the U-Spy Site.
Unauthorized Use of the U-Spy Site
Disclaimer of Warranties and Limitation of Liability
YOU EXPRESSLY AGREE THAT YOUR USE OF THE U-SPY SITE, AND ANY INFORMATION, PRODUCTS, SERVICES, DOCUMENTS OR OTHER MATERIALS CONTAINED IN OR DESCRIBED ON THE U-SPY SITE, IS AT YOUR OWN RISK, AND THAT ALL SUCH INFORMATION AND MATERIALS ARE PROVIDED BY THE COMPANY ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, THE COMPANY MAKES NO, AND HEREBY DISCLAIMS ALL, REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE AVAILABILITY, OPERATION AND USE OF THE U-SPY SITE OR THE INFORMATION, PRODUCTS, SERVICES, DOCUMENTS OR OTHER MATERIALS ON THE U-SPY SITE, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE. IN ADDITION, THE COMPANY DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THE U-SPY SITE IS ACCURATE, COMPLETE OR CURRENT, AND IS NOT RESPONSIBLE FOR ANY ERRORS OR OMISSIONS THEREIN OR FOR ANY ADVERSE CONSEQUENCES RESULTING FROM YOUR RELIANCE ON ANY ASPECT OF THE U-SPY SITE. FURTHER, THE COMPANY MAKES NO REPRESENTATIONS AND WARRANTIES THAT THE U-SPY SITE WILL BE UNINTERRUPTED, SECURE, OR FREE OF ERRORS, VIRUSES, OR OTHER HARMFUL COMPONENTS.
IN NO EVENT SHALL THE COMPANY OR ITS AFFILIATES, OR THE DIRECTORS, OFFICERS, EMPLOYEES, AGENTS OR REPRESENTATIVES OF THE COMPANY OR ITS AFFILIATES (THE "COMPANY PARTIES") BE LIABLE TO YOU OR ANY THIRD PARTY FOR DAMAGES OF ANY KIND ARISING OUT OF THE USE OF, ACCESS TO, RELIANCE ON, INABILITY TO USE OR IMPROPER USE OF THE U-SPY SITE (INCLUDING, BUT NOT LIMITED TO, ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR DAMAGES FOR LOSS OF PROFITS, GOODWILL OR REVENUE, BUSINESS INTERRUPTION, OR LOSS OF DATA), EVEN IF THEY HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT, OR OTHERWISE.
CERTAIN STATE LAWS DO NOT PERMIT LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN TYPES OF DAMAGES, AND THUS SOME OR ALL OF THE DISCLAIMERS, EXCLUSIONS OR LIMITATIONS ABOVE MAY NOT APPLY TO YOU.
It is the responsibility of the Buyer, and not that of U-Spy Enterprises, Inc. ("U-Spy") to ascertain and obey all applicable laws with regard to the purchase, possession and use of any items sold by U-Spy. Buyer must consult all applicable federal, state and local laws, including but not limited to 18 U.S.C. §2511, prior to the purchase and use of any items sold by U-Spy. If Buyer resides outside the United States, Buyer must consult all applicable export restrictions of the United States as well as all applicable local requirements. Buyer, by executing the acknowledgement below [by clicking the acceptance button below], represents as follows:
- Buyer is over the age of 18.
- The purchase, possession, and use of each item purchased from U-Spy will not violate the law of Buyer’s jurisdiction.
- Buyer shall not use any item sold by U-Spy for any unlawful purpose.
- For the purchase of any self-defense item, Buyer will not use such items to threaten or harm other people.
- For the purchase of any listening or recording device, Buyer will not use such devices for the surreptitious or unlawful interception of any oral communication or the invasion of any other person’s privacy.
- For the purchase of any locksmith device, Buyer is a member of the locksmith industry and such items will only be used in a lawful manner.
- For the purchase of identification cards, Buyer will use such items for novelty purposes only and will not use such items to circumvent age restrictions or impersonate any other person.
All books and instructional material sold by U-Spy are for educational purposes only. Any Buyer of items designated for law enforcement purposes is subject to confirmation by U-Spy.
Except as may be provided by the manufacturer of each item sold by U-Spy, ALL OTHER GUARANTEES, WARRANTIES, CONDITIONS AND REPRESENTATIONS EITHER EXPRESS OR IMPLIED, WHETHER ARISING UNDER ANY STATUTE, LAW, COMMERCIAL USAGE OR OTHERWISE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY EXCLUDED.
RETURN POLICY: All sales are final for Spy Products, Personal Security, Opened Software and Products that can be used for a 1 (one) time event such as handcuffs, digital audio and video recorders, lock picks, nanny cams, hidden cameras, microphones and other like products. All other products deemed to be non-spy products such as full sized DVR and Camera systems, CCTV cameras, toys, unopened home security products have a 15 day return policy. Return must be in a “Like-New” condition. U-Spy Store reserves the right to decline a return or charge a 15% restocking fee where the product is not in a “Like-New” condition. “Like-New” is defined by a complete product in the original packaging with all equipment, warranties, manuals and accessories. Labor, installation services and any shipping charges are non-refundable. In the case of malfunctioning or defective products under warranty time period, we will REPAIR or REPLACE the item. If the item is discontinued or unavailable, U-Spy reserves the right to issue a store credit for similar merchandise in the store. All credits are valid one year from the date of credit.
WARRANTY: Full Sized DVRs (Digital Video Recorders with 4 recording Channels and larger), Full Sized Cameras including Dome, Bullet & Box varieties as well as Covert Video Cameras Hidden in Housings are warranted for a period of “1” (one) year from date of purchase unless otherwise noted. Body Worn, Pinhole, Board and Wireless cameras are warranted for a period of 90 (ninety) days from date of purchase. All other products not mentioned above are warranted for 90 days from date of purchase. Wireless devices are subject to interference from other Wireless Devices and electronic equipment. U-Spy cannot control or guarantee that a Wireless Device will be usable in your particular setting. All Wireless Devices are purchased with this knowledge and understanding.
Irreversible modification to any product, including accidental or purposeful damage by the customer, will void its warranty to any repairs, replacements, or exchanges covered.
Buyer agrees that U-Spy’s liability (including the liability of all of U-Spy’s employees, agents, and affiliates) for products sold, whether based on contract, tort, breach of warranty, or otherwise, shall be limited to the purchase price paid by Buyer. In no event shall U-Spy be liable for special, indirect or consequential damages.
Buyer has read and hereby agrees to each of the foregoing Terms and Conditions of Purchase:
TERMS OF AGREEMENT FOR ORDERING LOCKSMITHING DEVICES
By agreeing to these Terms, you hereby certify that you are eligible to receive locksmithing devices through the mail pursuant to 39 U.S.C. Section 3002a (a) because one or more of the following terms describe either you or your business:
1. a lock manufacturer or distributor.
2. a bona fide locksmith*.
3. a bona fide repossessor.
4. a motor vehicle manufacturer or dealer.
5. sworn law enforcement officer (attach documentation).
These Terms were made to induce vendor to send one or more locksmithing devices as defined in 39 U.S.C. Section 3002a (b) to you through the mail and it is expressly understood that vendor will be relying upon your agreeing to these Terms contained herein in filling the undersigned’s order. *The statute does not define the term “locksmith”. Webster’s Third New International Dictionary defines a locksmith as follows: “a worker who makes or repairs locks.” It is the position of vendor that the term “locksmith” may be deemed to include an individual or organization, a reasonable and substantial portion of whose job description includes the activities normally associated with a locksmith as that term is defined, for example, but not by way of limitation, the security or maintenance department of a hospital, tow truck operator, and so forth.
Credit Card Purchases
To protect our customers from online credit card fraud, we may hold up an order for further verification if it is being shipped to an address different from the billing address. If the addresses are different for your order, please contact your credit card company to add the alternate shipping address as an authorized secondary address. Your credit card company's phone number can be found on the back of your credit card. We do not ship to unverified shipping addresses as per instructions of the credit card company. This is for your protection and to help maintain a safe on-line shopping experience. Anyone who commits fraudulent activity on this site will be prosecuted to the fullest extent of the law. Both the FBI and the U.S. Secret Service are responsible for investigating Internet Fraud Cases. Fraudulent information will be provided to the issuing bank, shipping carriers and networked with our business partners.
Due to the inability to verify international credit cards, we are unable to accept direct payment from cards billed outside of the United States. We apologize for any inconvenience, and request that customers wishing to order use PayPal instead.
U-Spy Enterprises, Inc.
2406 W Fullerton Ave
Chicago, IL 60647
Phone: (773) 529-2779
Fax: (773) 404-5549